Privacy Policy

Privacy Policy

Introduction

Welcome to https://va-loan.buzzzoomer.com (hereafter referred to as “VA Loan,” “we,” or “our”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines our practices regarding the handling of personal data in alignment with international regulations, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, applications, digital services, and products offered through https://va-loan.buzzzoomer.com. However, please be advised that this policy does not extend to third-party platforms, apps, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes the actions we take when you engage with us in the following ways:

  1. Using our applications and services as an authorized user.
  2. Visiting websites linked to this Privacy Policy.
  3. Communicating with us via newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal information (hereafter “Personal Data”) to enhance your experience and improve our services. The types of data collected include:

  1. Account Information: This includes user IDs, usernames, email addresses, and passwords used to access our services.
  2. Payment Information: Details related to financial transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data about your income, employment status, and loan-related details.
  4. Purchase Information: Records of products or services bought through our platform, including quantities and prices.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data from GPS signals.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Comments, suggestions, reviews, and ratings provided by users regarding our products or services.
  8. Social Media Information: Details obtained from social media platforms when users choose to log in through these accounts.
  9. Product Information: Data about the products or services you view, search for, or purchase on our platform.

We gather this data through direct user input, interactions with our systems, and automated technologies, including cookies and tracking pixels. Additionally, third-party service providers may share Personal Data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience and provide insights into how users interact with our platform. Cookies are small text files stored on your browser that serve various purposes:

  1. Strictly Necessary: These ensure basic functions work properly, like allowing you to log in and access secure areas of our site.
  2. Preferences: Cookies store settings and preferences, such as language selection, to personalize your experience.
  3. Analytics: They enable us to analyze user behavior on our website, helping us improve functionality and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set.

Retention and Deletion

We retain Personal Data for as long as necessary to fulfill the purpose it was collected for, or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data. This process ensures that your information is not retained beyond its original use case.

Security Measures

VA Loan implements robust security measures to safeguard Personal Data from unauthorized access, disclosure, alteration, or destruction. We utilize encryption for data at rest and in transit, ensuring secure communication between your browser and our servers. Additionally, we engage reputable third-party processors who adhere to strict security standards to handle data on our behalf.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from children under the age of 18. If you believe we have collected information from a minor in error, please contact us, and we will take the necessary steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your Personal Data, including:

  1. Access: The right to request access to and obtain a copy of the data we hold about you.
  2. Rectification: Access and make corrections to inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
  4. Restriction: Limit our use of your personal data under specific conditions.
  5. Portability: Receive a portable copy of your data in a commonly used and machine-readable format.
  6. Objection: Object to or opt out of processing activities for direct marketing purposes.
  7. Non-Discrimination: Ensure that no adverse decisions are made solely based on automated processing of your personal data.
  8. Appeals/Complaints: File a complaint with our privacy team or relevant regulatory authorities regarding our handling of your data.

Changes to Policy

VA Loan reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website and inform you via email or through other communication channels if these changes are significant. We encourage you to review this page periodically for any updates.

Contact Information

If you have questions, concerns, or requests regarding your privacy, please contact us:

We appreciate your trust in allowing us to process your Personal Data. This policy is designed to ensure a transparent and secure experience for our users.